Resources for UPK Developers

Creating Quality Content

Within this article are suggestions and tips for making the most out of your documentation. The key to keeping your audience's attention is to make it worth their while. Remember, in the end, the more useful your documentation is for your audience, the less time you spend answering the same questions. Click here to read more.

 

Adding Value to Training Materials

A key piece of training content development lies in the added value you as a subject-matter expert can contribute. As an expert in your area, your scope of knowledge does not just pertain to the OMNI process itself, but rather the all surrounding aspects of that task. In order for others to gain full understanding of a specific process, trainees need to grasp this task in relation to the "whole picture." Click here to read more.

 

Standardization Across the Board

Standardization is essential in order to deploy helpful and comparable training materials across all areas of training. With 25 + developers from all areas of campus, we must come together as a team and commit to standardization. For this purpose, a "Styles and Standards" document has been organized, detailing various aspects of training which are required to be uniform. Remember: Training materials should reflect all aspects of the "UPK Styles and Standards" document. Click here to read more.

 

Moving or Backing Up Local UPK Files

Stored topics that aren't published are saved in the UPK Library on the computer where it was created. If you want to share your topics with another UPK developer, if you're getting a new computer and don't want to lose your work, or if you just want a backup of the files, the easiest method is to export your UPK modules/sections/topics. Click here to read more.

 

UPK Publishing Formats

Topics created in UPK can be published to various formats, all with specific functions. When you publish, you can choose one, two, or multiple formats at the same time. To publish to one of the following deployment or document formats, highlight the desired module, section, or topic. Go to File>Publish and select a location and only the desired publishing formats. Click here to read more.

 

UPK Publishing Procedure

Once you have created, edited, and reviewed your content with others and are sure it follows all standards required in FSU's UPK Content Standardization Guide (Full), follow these steps to publish your content and send to me to post on the web. Click here to read more.