Strategic Initiatives

*Strategic Initatives noted with "(SACS)" denotes specific Southern Association of Colleges and Schools goals.

Strategic Initiative #1: Expansion of OMNI

Expand the use of the OMNI system to optimize organizational performance and best serve other business units and areas within the University.

Key Focus Areas
  • Provide accurate, timely, and convenient access to OMNI information.
  • Collaborate with internal stakeholders to enhance decision-making.
  • Implement new services based upon value-added and customer needs.
  • Eliminate duplicate processes between campuses and the OMNI system.
  • Leverage existing and emerging technologies to improve OMNI-supported administrative functions (SACS).
  • Increase knowledge and customer convenience through training and expanded web-based services.
Expected Outcome

Enhanced system capabilities and improved operational efficiencies based on value-added and customer needs, as evidenced by:

  • Better system accessibility
  • Process improvements
  • New service offerings
  • More integrated business information with less functionality gaps
  • Improved communications
  • Updated support services

Strategic Initiative #2: Effective Support for OMNI

Create an organization recognized for its effectiveness in supporting and facilitating requirements of the University.

Key Focus Areas
  • Effectively manage project priorities.
  • Evaluate current business operations to determine efficiencies and mode of operation (SACS).
  • Improve effectiveness of ERP business equipment and tools (SACS).
  • Enhance documentation of internal ERP business processes (SACS).
  • Retain a skilled workforce.
Expected Outcome

A high-performing organization recognized for its effectiveness in supporting the University community, as evidenced by:

  • Process improvements
  • Employee performance effectiveness
  • Overall customer satisfaction

Strategic Initiative #3: Disaster Recovery

Provide for critical business continuity during possible campus disasters or disruptions.

Key Focus Areas
  • Build and maintain a remote data recovery site and equipment.
  • Develop plans for access and use of a remote site.
  • Establish alternative business processes during service disruption.
  • Perform periodic testing of the plan and equipment.
Expected Outcome

Minimized business risk associated with service interruption, as evidenced by:

  • Acquisition of remote data recovery site
  • Successful testing results
  • Continuing maintenance of a disaster recovery plan
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